Terms and Conditions

Last Updated: September 21, 2023


Welcome to Dionysius Importers Ltd Online Wine Shop! We appreciate your interest in our fine wines and services. Before you use our online wine shop, please carefully read and understand the following terms and conditions. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.


  1. **Definitions**

   – “We,” “our,” or “Dionysius Importers Ltd” refers to Dionysius Importers Ltd, the operator of this online wine shop.

   – “You” or “customer” refers to anyone accessing or using our online wine shop.

   – “Products” refers to the wines and related items available for purchase on our website.

   – “Website” refers to the Dionysius Importers Ltd Online Wine Shop website (www.dionysiuswineshop.co.uk).


  1. **Eligibility**

   – You must be of legal drinking age in your country or region to use our services and purchase our products.

   – You agree to provide accurate, current, and complete information during the registration and checkout process.


  1. **Product Information**

   – We make every effort to provide accurate product descriptions, including details about wine varieties, vintages, and prices. However, we do not guarantee the accuracy of all information and reserve the right to correct any errors or inaccuracies.

   – The images of products on our website are for illustrative purposes only. The actual product may vary in appearance.


  1. **Ordering and Payment**

   – By placing an order, you make an offer to purchase the selected products at the prices and under the terms stated on our website.

   – We accept various payment methods, and all payments must be made in the currency specified during the checkout process.

   – Orders are subject to availability, and we reserve the right to refuse or cancel any order for any reason.

   – Prices are subject to change without notice, but changes will not affect orders already placed and confirmed.


  1. **Shipping and Delivery**

   – We will deliver products to the address you provide during the checkout process.

   – Delivery times and charges will be specified during the checkout process.

   – The risk of loss or damage to products passes to you upon delivery.

   – Please check your delivery for any visible damage and notify us immediately if you receive a damaged product.


  1. **Returns and Refunds**

   – If you are not satisfied with your purchase, please contact our customer service within 14 days of delivery to discuss returns or refunds.

   – We may require the return of the product in its original condition before processing a refund.

   – Shipping charges are non-refundable.


  1. **Privacy**

   – We respect your privacy and handle your personal information in accordance with our Privacy Policy, which can be found on our website.


  1. **Limitation of Liability**

   – To the extent permitted by law, Dionysius Importers Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our online wine shop or the purchase of our products.


  1. **Governing Law**

   – These terms and conditions are governed by and construed in accordance with the laws of Great Britain, and any disputes shall be subject to the exclusive jurisdiction of the courts of Great Britain.


  1. **Contact Information**

    – For any questions, concerns, or inquiries, please contact us at admin@dionysiusimporters.co.uk

Thank you for choosing Dionysius Importers Ltd Online Wine Shop.

We hope you enjoy your wine shopping experience with us!